Queensland Health awards eReferral contract to BPAC Informatics

Queensland Health has awarded a contract to BPAC Informatics Pty to provide their eReferrals solution capability SeNT to be integrated as part of the Queensland Health Smart Referrals solution. The Smart Referrals solution is a key initiative of The Queensland Health Specialist Outpatient Strategy launched in 2016 and is a key government imperative to tackle specialist outpatient waiting lists and improve access to specialist services by 2020. The solution will improve the process of sending referrals from General Practitioners in Queensland to public specialty outpatient settings within Queensland Health hospitals electronically. The solution allows General Practitioners and other authorised providers to create and submit a referral from either their existing practice software or from the HealthPathways community where available.

BPAC’s eReferral solution once integrated with Queensland Health’s Smart Referrals solution will start rolling out to GP Practices in the Sunshine Coast Hospital and Health Service in the first half of 2019, after which it will be made progressively available to GP Practices across the state.

BPAC Informatics is the Australian subsidiary of BPAC Clinical Solutions, a Dunedin NZ based developer of health informatics software.  BPAC Clinical Solutions has a long history of supplying clinical decision support and eReferral solutions in New Zealand and, more recently in Australia and the UK.  BPAC Informatics General Manager, Chris Churcher, said that BPAC is delighted to be able to bring its market leading solutions to Queensland GP practices and hospitals.

“We have spent several years building what we consider to be the best eReferral solution available in Australasia and refining it with users in New Zealand, Australia and the UK.  Our solution has been used in pilots in three Australian states and is now positioned for widespread deployment not only in Queensland, but throughout Australia, New Zealand and the UK.

We can deliver a number of benefits that other systems struggle to replicate, including seamless integration with HealthPathways, deep integration with major PMS systems and rapid deployment of sophisticated specialty forms with complex internal clinical logic and workflow rules. This is all possible because of our investment in R&D and commitment to working closely with end users to understand and meet their needs.”

Please contact info@bpacsolutions.com for further information.

BPAC Informatics to roll out GP referral solution for Queensland Health

Written by Kate McDonald on 25 October 2018.

BPAC Informatics has won a contract to integrate its SeNT eReferrals solution with Queensland Health’s statewide integrated referral management system, allowing GPs to send referrals from their practice management systems or HealthPathways directly to public hospital outpatient settings electronically.

The solution is one component of the statewide eReferrals project, which is itself a key element of the $361 million Specialist Outpatient Strategy launched in September 2016 to tackle outpatient waiting lists, which has already seen GPs given online access to their patients’ hospital records.

The eReferrals program has been split into five projects, with Metro South Hospital and Health Service piloting a statewide referral service directory and internal eReferrals solution, Metro North handling referral lodgement and tracking, and reporting and business intelligence being piloted by Children’s Health Queensland HHS.

The GP eReferrals component is being launched with Sunshine Coast HHS before being offered to GPs throughout the state.

BPAC Informatics is a wholly owned subsidiary of NZ firm BPAC Clinical Solutions, which has a long history of supplying clinical decision support and eReferral solutions in New Zealand and more recently in Australia and the UK.

SeNT is also being used in a project jointly run by the Hunter New England Local Health District and the Hunter New England and Central Coast PHN in NSW, where is is integrated with Hunter and New England HealthPathways and GP systems such as MedicalDirector and Best Practice.

In the Queensland Health program, BPAC’s eReferral solution is called General Practitioner Smart Referral (GPSR) and will start rolling out to general practices in the Sunshine Coast HHS region in the first half of next year. It will then be made progressively available to practices across the state.

BPAC Informatics general manager Chris Churcher said BPAC had spent several years building what it considers to be the best eReferral solution available in Australasia.

“Our solution has been used in pilots in three Australian states and is now positioned for widespread deployment not only in Queensland, but throughout Australia, New Zealand and the UK,” Mr Churcher said.

“We can deliver a number of benefits that other systems struggle to replicate, including seamless integration with HealthPathways, deep integration with major PMS systems and rapid deployment of sophisticated specialty forms with complex internal clinical logic and workflow rules.”